How it works
If a paid tailoring didn't deliver the outcome you were hoping for, email support@reciprocate.in. We review every refund request case-by-case and refund where the result warrants it. We aim to respond within 7 working days.
What we look at
Refund eligibility is at our discretion based on whether the paid service delivered the promised outcome. We'll usually ask for the score-report id and a short note on what didn't work - enough context for us to make a fair call.
How to request a refund
Email support@reciprocate.inwith: (i) the score-report id (visible in the analyzer URL or your account page), (ii) the role title you applied for, and (iii) a sentence on what you were hoping the tailoring would do that it didn't.
How the refund is paid
Approved refunds are returned through the original payment channel when the payment processor supports it. If a credit balance is the right remedy for your case, we will state that clearly before applying it.
Contact
support@reciprocate.in.